| Workshop Title |
Category/Description |
Who Should Attend |
Length of Workshop |
| Branding |
The value of the brand and how to make it work hard for you |
Directors/ Managers |
2 hours |
| Business Plans |
Why have one/What’s in a good one/How to
build one/How you use it |
Directors/ Managers Selected staff |
4 hours |
| Business Writing |
How to write effectively to maximize communication and reduce
confusion |
Directors/ Managers Selected staff |
4 hours |
| Carver Model of Non-Profit Board Governance |
The rationale behind and introductory “how-to” of
the widely acclaimed model of non-profit governance. |
Directors/ Board Members |
4-8 hours |
| Change |
How to encourage and manage it. Single biggest obstacle to progress
in organizations. |
Directors/ Managers Selected staff |
4 hours |
| Change-Why Efforts fail |
Discussion and review of the key reasons behind the failure of
change initiatives |
Directors/ Managers Selected staff |
2 hours |
| Communication Theory |
Berlo Model... useful for business and practical applications
for everyone |
Directors/ Managers |
2 hours |
| Consultants |
Why use consultants/When to use/Best practices/Traps to avoid/Getting
the most out of the consulting arrangement |
Directors/ Board Members/ Managers |
4-6 hours |
| Customer Service-Standards |
The counterproductive nature of Customer is King philosophy.
Building service standards for truly great customer service |
Directors Managers Staff |
4-6 hours |
| Creative Thinking |
The art and practice of thinking outside the box. |
Everyone |
2-4 hours |
| Demographic Shifts |
Demographic Shifts in America the Now and Future Impact |
Directors/ Managers with value for all |
4 hours |
| Ethics |
Foundation/Application of Ethics |
Everyone |
4 hours |
| Facilitation Training |
The art of facilitation... concepts and practices |
Directors/ Managers |
2-4 hours |
| Generation X |
Who Gen Xers are... how they fit in 21st Century |
Directors/ Managers |
2 hours |
| Image Building |
How to build your Library’s Image for Positive
Community Acceptance |
Directors/ Managers Selected staff |
4 hours |
| Market Research |
How to design and manage library research for effective/efficient
information results. |
Directors/ Managers |
4 hours |
| Marketing |
Telling your story at all levels of the library to drive increased
usage for users and stimulate trial use with non-users. |
Directors/ Managers Selected staff |
4 hours |
| Media Advertising |
Theory and practice of placing paid advertising-why and how |
Directors/ Managers Selected staff |
4 hours |
| Millages |
Why they Fail-How to Pass |
Directors/ Board Members/ |
4-8 Hours |
| Motivational |
A great story about some guys who sell fish and make work fun.
The FISH video. |
Everyone |
2-4 Hours |
| Negotiation Training |
Win-win negotiating to resolve problems while retaining relationships.
Harvard Negotiation Project |
Everyone |
4 hours |
| Positioning |
How to position your brand to stand out in the marketplace |
Directors/ Managers |
4 hours |
| Social Marketing |
The challenge of changing behavior in a diverse society-theory
and application with exercises. |
Directors/ Managers Selected staff |
4-8 hours |
| Staff Communications |
Recognizing informal and formal communication methods to improve
the library environment |
Everyone |
2-4 hours |
| Staff Evaluations |
Good evaluation practice including linking plan goals to job
descriptions and MBOs |
Directors/ Managers Selected staff |
4 hours |
| Strategic Planning |
How to conduct...how to be successful |
Directors/ Managers Selected staff |
4 hours |
| Strategy for Libraries |
Short/long range planning |
Directors Board Members |
4 hours |
| Strategy as a Marketing Tool |
Understanding strategy and how to use for market success |
Directors/ Managers |
4 hours |
| W.C. Handy Learning Principles |
Synopsis of the modern philosopher’s view
of Learning Theory |
Directors/ Managers Selected staff |
2 hours |
| Work Teams |
Self-Directed Work Teams in Libraries-Why and How to do them |
Directors Board Members |
4-6 hours |
